What we gather
Through the form we receive your name, phone number, ZIP code, the service you picked and any notes you add. On calls, the phone system may store your number, the call time and any voicemail you leave.
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How it is used
We use your details to send your request to an independent, licensed plumber in your area, who can then call or text you about the job. We may review call records to make sure requests are followed up.
Who receives it
Your request goes to the plumbing business that will contact you, and to the providers that run our phone line, form and website. We do not sell anyone's personal information.
Keeping it
Records of requests and calls are kept only as long as this service needs them.
Your options
To have your details removed, use the contact page and type "delete my details" in the message. If a plumber gets in touch and you no longer need help, tell them, and they will stop.
Changes to this policy
We may change this policy from time to time. The newest version is the one on this page.